Tesla
How it works

1. DOWNLOAD THE APP AND REGISTER
   If you don’t have the Urban Connect app on your smartphone, you can download it from the Apple Store or Google Play Store and register with your work email address.
   
2. RESERVE A TESLA
   Open the app and choose the dates you would like to book.
3. ADD PAYMENT METHOD
   Before the first booking has been completed you will be asked to enter in your credit card details.
4. UNLOCK THE TESLA WITH YOUR SMARTPHONE
   To start your booking go to “my reservations” in the UC App.
5. BEFORE THE TRIP
   Check the Tesla for damage before driving and report it via the UC app if necessary. Otherwise, you may be held liable for the unreported damage.
6. END CHARGING – REMOVE THE CHARGING CABLE
   1. To remove the charging cable unlock the charge port.
   2. Navigate on the touchscreen to Controls > Charging > Open Charge Port.
   3. Pull the charging cable out of the car and hang it back on the hook.
7. ADJUSTMENTS
   Driver Seat: Use the buttons on the left side of the seat.
   Mirrors: On the touchscreen, select Controls > Mirrors on Screen.
   Steering Wheel: On the touchscreen, select Controls > and the Steering icon.
   Lights: Exterior lights are set to AUTO each time you start the Tesla. Exterior lights automatically turn on.
8. WINDSCREEN WIPERS
   Windscreen wipers should come on automatically. If not, turn them on by pressing the button at the end of the indicator lever located on the left hand side of the steering wheel.
9. START THE TESLA
   1. Place the key card behind the cup holders.
   2. Press the brake.
   3. Select drive mode (move the shift lever, located on the right side of the steering wheel, up and down).
10. DURING THE TRIP
    Important: Please use the key card to open and close the Tesla during your booking.
11. CHARGING ON THE ROAD
    You can charge your Tesla on the road for free, quickly and conveniently at a Tesla Supercharger. To display charging locations on the map, touch the lightning bolt icon.
12. AFTER THE TRIP
    Return the Tesla to its designated parking spot and put in gear P (Parking). Press the button on the end of the shift lever.
13. START CHARGING
    1. To open the charge port either push on the port or navigate on the touchscreen to Controls > Charging > Open Charge Port.
    2. Plug in the charging cable.
    3. To start the charging process tap the charging card on the charging terminal.
14. BEFORE YOU GO
    Do you have all your personal belongings? Important: The keycard and the charging card must be put back into the armrest. Return the Tesla clean and in the same conditions as when rented!
15. LOCK THE TESLA WITH YOUR SMARTPHONE
    End your booking with the UC app.
16. MORE INFO: OWNER’S MANUAL
    To view the Owner’s Manual on your vehicle’s touchscreen, select Controls > Service > Owner’s Manual.

Charging on the road

Use the Swisscharge card for charging on the road.
Find charging stations: Swisscharge.ch